Team Leader

A new Team Leader role is open at Call2Customers Call Center Pvt Ltd, Sector 63 - Noida, Delhi. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Team Leader To Manage And Monitor A Team Of Telecallers, Achieve Targets, Track Performance, And Ensure Quality Customer Interactions. The Candidate Have Good Communication And Leadership Skills, Along With Prior Experience In Telecalling/Bpo/Voice Process. Responsibilities Include Team Handling, Performance Monitoring Reporting. 1 - 2 Years Experience Compulsory. | Languages : English

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A patient, polite attitude

Salary

The salary for this role is ₹22,000 – ₹30,000 per month.

Job details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Call2Customers Call Center Pvt Ltd.