Technical Support Executive - Voice...

Start your next role as a Technical Support Executive - Voice... with Call2Customers Call Center Pvt Ltd in Sector 63 - Noida, Delhi. There are 20 open positions. The pay goes up to ₹40,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English
• Someone customer-first and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹30,000 – ₹40,000 per month.

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Call2Customers Call Center Pvt Ltd today.