Field Collection Executive

Callflex corporation private limited has an opening for a Field Collection Executive based in Rajajipuram, Lucknow. The pay goes up to ₹17,000/month. There are 2 open positions.

In the employer’s words

Contact Customer To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Loan
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone patient and calm under pressure

Quick facts

• Work location: Rajajipuram, Lucknow, Uttar Pradesh
• Vacancies: 2
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Callflex corporation private limited.