Field Collection Executive

Callflex corporation private limited has an opening for a Field Collection Executive based in Pimple Gurav, Pune. Salary is up to ₹17,000/month. 2 candidates will be hired for this role.

Employer’s description

Maintaining Accurate Records Of Collection Activities, Payments, And Submitting Daily Field Visit Reports To Management. Conducting On-Site Visits To Customers For Debt Recovery. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• A polite, customer-first attitude

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Pimple Gurav, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Callflex corporation private limited.