Telecaller

Start your next role as a Telecaller with Callflex corporation private limited in Shivajinagar, Pune. Salary is up to ₹15,000/month. The team is filling 20 vacancies.

Note from the employer

Make Outbound Calls To Customers For Emi Payment Remindersfollow Up With Customers Regarding Pending Emi Paymentsmaintain Accurate Call Records And Customer Informationensure Professional And Polite Communication With Customers. Type : Outbound, Inbound, Domestic

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Someone polite and calm under pressure

Quick facts

• Job location: Shivajinagar, Pune, Maharashtra
• Vacancies: 20
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

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