Telecaller

Callflex Corporation Private Limited is hiring a Telecaller in Wakadewadi, Pune. There are 20 open positions. The pay goes up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Customers For Emi Payment Remindersfollow Up With Customers Regarding Pending Emi Paymentsmaintain Accurate Call Records And Customer Informationensure Professional And Polite Communication With Customers. Type : Outbound, Domestic

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

What you get

You will be paid ₹12,000 – ₹18,000 per month.

Quick facts

• Job location: Wakadewadi, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Callflex Corporation Private Limited reviews applications regularly.