Customer Care Executive

Calling 24O7 Bpo Services Pvt Ltd has an opening for a Customer Care Executive based in Baner, Pune. Salary is up to ₹15,000/month. The team is filling 15 vacancies.

Employer’s description

Customer Care Executive (Cce) Is The First Point Of Contact For Any Customer Who Has A Question Or An Issue With A Product. They Have Many Responsibilities Like Answering Inbound Phone Calls, Addressing Customers Questions About Products And Services. Type : Inbound | Languages : Tamil, Telugu, Bengali, Kannada, Malayalam

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Inbound, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Telugu, Bengali, Kannada, Malayalam
• Someone customer-first and polite

What you get

Compensation: ₹13,000 – ₹15,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job details

• Job location: Baner, Pune, Maharashtra
• Work mode: Office-based
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Calling 24O7 Bpo Services Pvt Ltd.