Team Leader

Calling 24o7 BPO Services Pvt ltd has an opening for a Team Leader based in Camp, Pune. No experience? You can still apply. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

We Are Seeking A Motivated And Experienced Team Leader To Oversee A Team Of Customer Support Telecallers. The Ideal Candidate Will Be Responsible For Driving Team Performance, Ensuring High-Quality Customer Interactions, Achieving Service Targets, And Supporting The Professional Development Of Team Members. This Role Requires Strong Leadership,. Type : Domestic | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

What the job involves

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Position details

• Location: Camp, Pune, Maharashtra
• Shift: rotational day shifts
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Calling 24o7 BPO Services Pvt ltd.