Senior Process Associate

Calltap Pvt Ltd has an opening for a Senior Process Associate based in Kalewadi, Pune. Salary is up to ₹25,000/month. There are 18 open positions.

In the employer’s words

We Are Seeking A Results-Driven And Customer-Focused Energy Sales Consultant To Join Our Australian Energy Sales Team. As An Energy Sales Consultant, You Will Be Responsible For Handling Inbound Customer Inquiries And Making Outbound Sales Calls To New And Existing Customers In The Australian Energy Market. Type : Sales, Outbound, International | Languages : English

Key responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, International
• Languages: English
• You are customer-first and patient

Job at a glance

• Location: Kalewadi, Pune, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Openings: 18
• Working hours: 6:00 AM - 3:00 PM | Monday to Friday 6:00 AM - 12:30 PM | Saturday
• Interview: 11:00 AM - 8:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Calltap Pvt Ltd today.