Telecaller

Campus Counsellor is looking for a Telecaller to join its team in Mansarovar, Jaipur. Salary is up to ₹16,000/month. There are 2 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and CRM tools
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What the job involves

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Mansarovar, Jaipur, Rajasthan
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Campus Counsellor reviews applications regularly.