Telecaller

A new Telecaller role is open at Campus direct placement services, Sector 63 - Noida, Delhi. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹14,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Campus direct placement services. It takes less than a minute.