Customer Care Executive (Cce)

Candidmen has an opening for a Customer Care Executive (Cce) based in Jayanagar, Bengaluru. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Inbound Customer Calls With Professionalism And Empathy. Understand Customer Concerns And Provide Accurate Information Or Solutions.Record And Update Customer Interactions In The System. Escalate Unresolved Issues To The Concerned Department When Required. Maintain A Customer-First Approach While Ensuring Quick And Efficient Resolutions. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Kannada, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Kannada, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, Hindi, English
• You are target-driven and confident

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

As a Customer Care Executive (Cce), your work will include:

• You'll record visits, calls and orders in the CRM or daily report.
• You will build long-term relationships with existing clients.
• Identify and approach new customers in the assigned territory
• You will explain products and offers clearly and handle objections.
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers

Job at a glance

• Location: Jayanagar, Bengaluru, Karnataka
• Job type: Full time
• Interview: will update
• Timings: 11:30 AM - 9:00 PM | Monday to Sunday
• Work mode: Office-based
• Vacancies: 2

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