Backend Executive Voice Process

A new Backend Executive Voice Process role is open at Capinex Moneymark Finance Private Limited, Rajajinagar, Bengaluru. Great for first-time job seekers. You can earn up to ₹25,000/month. 15 candidates will be hired for this role.

Employer’s description

Its Banking Sector Voice Process. Languages : Tamil, Telugu, Kannada, Marathi, Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Marathi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, Marathi, Hindi, English

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Job details

• Location: Rajajinagar, Bengaluru, Karnataka
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Capinex Moneymark Finance Private Limited today.