Customer Support Executive (Telecal...

A new Customer Support Executive (Telecal... role is open at Capinex Moneymark Finance Private Limited, Rajaji Nagar, Bengaluru. You can earn up to ₹25,000/month. There are 15 open positions.

Note from the employer

Make Outbound Calls & Explain Banking Loan Products Follow-Up With Customers. Languages : Malayalam, Telugu, Kannada, Tamil, Hindi, English

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Below 10th
• Good knowledge of English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Telugu, Kannada, Tamil, Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Job details

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Capinex Moneymark Finance Private Limited.