Telecaller

A new Telecaller role is open at Capital Consulting Services, Amaravathi, Guntur. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Verbal communication and Complaint handling
• Basic English
• Freshers can apply

Quick facts

• Location: Amaravathi, Guntur, Andhra Pradesh
• Work mode: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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