Field Collection Executive

A new Field Collection Executive role is open at Capital Grow Group, Udhna, Surat. 2 candidates will be hired for this role. Salary is up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Typing speed, Verbal communication, Complaint handling and CRM tools
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Work location: Udhna, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Capital Grow Group. It takes less than a minute.