Field Collection Executive

Capital Grow Group is looking for a Field Collection Executive to join its team in Katargam, Surat. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Tenth Pass or equivalent
• Skills: Hindi and English, Typing speed, CRM tools, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Position details

• Work location: Katargam, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Capital Grow Group.