Field Collection Executive

Capital Grow Group is hiring a Field Collection Executive in Ajwa Road, Vadodara. The pay goes up to ₹12,000/month. 8 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. We Have Requirement In Aajwa , Waghodia , Sama, Gorwa , Gotri , Akota , Padra , Makarpura And City.

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Typing speed, Hindi and English and CRM tools
• Male Only
• Basic English
• Freshers can apply

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Ajwa Road, Vadodara, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 8
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Capital Grow Group.