Field Collection Executive

Capital Grow Group wants to bring on a Field Collection Executive for its Sama, Vadodara team. You can earn up to ₹15,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Typing speed, Active listening, Complaint handling, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Job at a glance

• Work location: Sama, Vadodara, Gujarat
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Capital Grow Group.