Mis Specialist

A new Mis Specialist role is open at Capital Hind, Tis hazari, Delhi. The team is filling 2 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Typing speed and Active listening
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Location: Tis hazari, Delhi, Delhi
• Work mode: Work from office
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Capital Hind.