Senior Tele Caller

Start your next role as a Senior Tele Caller with Capital Loan Solutions Private Limited in Laxmi Nagar, Delhi. You can earn up to ₹20,000/month. The team is filling 15 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliexcellent Customer Service While Meeting Performance Metrics. Type : Outbound, Sales, Domestic | Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹13,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English
• You are customer-first and polite

Quick facts

• Location: Laxmi Nagar, Delhi, Delhi
• Job type: Full time
• Openings: 15
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Capital Loan Solutions Private Limited today.