Team Leader

Start your next role as a Team Leader with Capital Risk Management Services in Shaheen Bagh, Delhi. There are 5 open positions. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

What you will do

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹25,000 – ₹30,000 per month.

Job at a glance

• Work location: Shaheen Bagh, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Working hours: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Capital Risk Management Services.