Loan Team Leader

Capital Valley is looking for a Loan Team Leader to join its team in Paschim Vihar, Delhi. The team is filling 10 vacancies. You can earn up to ₹36,000/month.

Note from the employer

Loan Team Leader In Delhi, Tilak Nagar With 6 Months - 3 Years Of Experience. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Salary and benefits

You will be paid ₹23,000 – ₹36,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Position details

• Location: Paschim Vihar, Delhi, Delhi
• Work type: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Capital Valley.