Telecaller

Looking for a Telecaller role in Ameerpet, Hyderabad? Captain Star Solutions Pvt Ltd is hiring now. The team is filling 20 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Calling Customers And Informing Them About Loans/Business Loans Personal Loans Homeloans. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : English, Hindi, Telugu

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marketing, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: English, Hindi, Telugu
• You are calm under pressure and patient

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Ameerpet, Hyderabad, Telangana
• Openings: 20
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

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