Telecaller

Car Consultancy wants to bring on a Telecaller for its Guntur team. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Typing speed, CRM tools, Active listening
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Guntur, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Car Consultancy.