Telecalling Executive

Car Haveli has an opening for a Telecalling Executive based in Hazratganj, Lucknow. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Car Haveli.