Telecalling

Looking for a Telecalling role in South City, Ludhiana? Car Studio is hiring now. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : Punjabi, English, Hindi

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Punjabi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, English, Hindi
• You are customer-first and patient

Quick facts

• Location: South City, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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