Telecaller

Looking for a Telecaller role in Nayapalli, Bhubaneswar? Career Academy is hiring now. The team is filling 6 vacancies. Salary is up to ₹11,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹9,000 – ₹11,000 per month.

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1–2 years of relevant experience
• Education: Below 10th
• Skills: Typing speed, Complaint handling, Verbal communication, Active listening
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Nayapalli, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 6
• Work mode: Office-based
• Job type: Full time

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