Customer Service Executive

Career choice solution wants to bring on a Customer Service Executive for its Sanpada, Mumbai team. Salary is up to ₹25,000/month.

Note from the employer

Key Responsibilities:Handle Incoming Calls, Emails, And Chat Queries From Customersresolve Customer Complaints In A Timely And Professional Mannerprovide Accurate Information About Products/Servicesmaintain Customer Records And Update Crm Systems Follow Up With Customers To Ensure Issue Resolution Coordinate With Internal Teams For Problem-Solv. More Than 2 Years Experience Compulsory. | Type : Inbound, International, Outbound | Languages : Hindi, English, Marathi

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, International, Marathi, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, International, Outbound
• Languages: Hindi, English, Marathi
• You are target-driven and confident

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Identify and approach new customers in the assigned territory.
• Prepare quotations and close deals with decision makers.
• Record visits, calls and orders in the CRM or daily report
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team.

Job details

• Job location: Sanpada, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM - 7 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career choice solution.