Team Leader

Career Craft Consultants wants to bring on a Team Leader for its Old Padra Road, Vadodara team. Salary is up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Verbal communication, Hindi and English, Active listening, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

What you will do

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Position details

• Work location: Old Padra Road, Vadodara, Gujarat
• Work type: On-site
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Craft Consultants today.