Customer Support Coordinator

Career Craft Hr Solution wants to bring on a Customer Support Coordinator for its Jodimetla, Hyderabad team. Freshers can apply. The team is filling 10 vacancies. The pay goes up to ₹21,000/month.

In the employer’s words

Job Responsibilities Customer Support Executive Language Requirement English & Hindi Fluency Is Mandatorycandidates Must Be Fluent In Both Hindi And English (Spoken Communication). Candidates Who Are Not Comfortable With Both Languages Should Not Apply.Handle Customer Queries Through Calls, Chat, Or Other Communication Channels.Provide Accurate Information And Resolve Customer Issues Professionally.Maintain A Positive And Customer-Friendly Attitude.Understand Customer Requirements And Provide Appropriate Solutions.Escalate Complex Issues To The Concerned Team When Required.Maintain Proper Records Of Customer Interactions.Meet Process Quality, Productivity, And Customer Satisfaction Targets.Follow Company Policies And Process Guidelines. Type : Domestic, Inbound | Languages : English, Hindi

Your responsibilities

As a Customer Support Coordinator, your work will include:

• Prepare quotations and close deals with decision makers
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections.
• Identify and approach new customers in the assigned territory

Salary

You will be paid ₹18,000 – ₹21,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi
• You are persuasive and confident

Position details

• Location: Jodimetla, Hyderabad, Telangana
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Career Craft Hr Solution reviews applications regularly.