Hindi Customer Support Coordinator

Join Career Craft Hr Solutions as a Hindi Customer Support Coordinator in Hoodi, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹23,000/month. Freshers can apply.

Note from the employer

Note: Hindi English Languages Preferred........Handle Inbound And Outbound Customer Calls Professionally Resolve Customer Queries, Concerns, And Complaints In A Timely Manner Provide Accurate Information About Products And Services Maintain A High Level Of Customer Satisfaction Update Customer Details And Interaction Records. Type : Inbound | Languages : English, Hindi

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi

Compensation

Salary: ₹22,000 – ₹23,000 per month, based on skills and experience.

Position details

• Job location: Hoodi, Bengaluru, Karnataka
• Vacancies: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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