Inbound Customer Service Advisor

Career Craft Hr Solution wants to bring on an Inbound Customer Service Advisor for its ITPL Road, Bengaluru team. The team is filling 10 vacancies. The pay goes up to ₹23,000/month. Freshers can apply.

In the employer’s words

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound | Languages : English, Hindi, Kannada, Tamil, Malayalam

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Kannada, Tamil, Malayalam
• You are patient and polite

Pay and perks

Compensation: ₹22,000 – ₹23,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: ITPL Road, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Vacancies: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Career Craft Hr Solution reviews applications regularly.