Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Career Craft Hr Solutions, ITPL Road, Bengaluru. Great for first-time job seekers. 10 candidates will be hired for this role. You can earn up to ₹23,000/month.

Note from the employer

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound, Domestic | Languages : English, Hindi, Tamil, Malayalam

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Tamil, Malayalam

Salary and benefits

Salary: ₹21,000 – ₹23,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: ITPL Road, Bengaluru, Karnataka
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Career Craft Hr Solutions reviews applications regularly.