Inbound Customer Service Advisor

Start your next role as an Inbound Customer Service Advisor with Career Craft Hr Solution in Hoodi, Bengaluru. The pay goes up to ₹23,000/month. There are 10 open positions.

Employer’s description

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound | Languages : English, Hindi, Tamil, Malayalam

Pay and perks

Compensation: ₹20,000 – ₹23,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Tamil, Malayalam
• Someone customer-first and polite

Position details

• Job location: Hoodi, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work type: Office-based

Ready to start? Upload your resume and apply to Career Craft Hr Solution today.