Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Career Craft Hr Solutions, Whitefield, Bengaluru. Salary is up to ₹23,000/month. No experience? You can still apply. There are 10 open positions.

In the employer’s words

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound, Domestic | Languages : English, Hindi, Tamil, Malayalam

Salary and benefits

The salary for this role is ₹21,000 – ₹23,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Tamil, Malayalam
• A customer-first, patient attitude

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Whitefield, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Career Craft Hr Solutions.