Inbound Customer Service Advisor

Career Craft Hr Solution is hiring an Inbound Customer Service Advisor in ITPL Road, Bengaluru. The team is filling 10 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Someone polite and customer-first

Job details

• Job location: ITPL Road, Bengaluru, Karnataka
• Openings: 10
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Click Apply to send your profile to Career Craft Hr Solution. It takes less than a minute.