Inbound Customer Service Advisor

Career Craft Hr Solution has an opening for an Inbound Customer Service Advisor based in Uppal, Hyderabad. The pay goes up to ₹18,000/month. Freshers can apply. 10 candidates will be hired for this role.

In the employer’s words

Job Responsibilities Customer Support Executive Language Requirement English & Hindi Fluency Is Mandatorycandidates Must Be Fluent In Both Hindi And English (Spoken Communication). Candidates Who Are Not Comfortable With Both Languages Should Not Apply.Handle Customer Queries Through Calls, Chat, Or Other Communication Channels.Provide Accurate Information And Resolve Customer Issues Professionally.Maintain A Positive And Customer-Friendly Attitude.Understand Customer Requirements And Provide Appropriate Solutions.Escalate Complex Issues To The Concerned Team When Required.Maintain Proper Records Of Customer Interactions.Meet Process Quality, Productivity, And Customer Satisfaction Targets.Follow Company Policies And Process Guidelines. Type : Inbound | Marketing | Languages : English, Hindi, Telugu

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, Marketing, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Marketing
• Languages: English, Hindi, Telugu
• You are calm under pressure and customer-first

Job at a glance

• Job location: Uppal, Hyderabad, Telangana
• Openings: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Career Craft Hr Solution.