Inbound Customer Service Advisor

Career Craft Hr Solutions has an opening for an Inbound Customer Service Advisor based in Hi Tech City, Hyderabad. The pay goes up to ₹19,000/month. The team is filling 25 vacancies.

In the employer’s words

Handle Inbound Calls From Customers In A Professional Mannerresolve Customer Queries And Complaints Effectivelyprovide Accurate Information About Products/Servicesmaintain Proper Records Of Customer Interactionsfollow Company Guidelines And Quality Standardsensure High Levels Of Customer Satisfaction. Type : Inbound | Languages : Hindi, English

Key responsibilities

As an Inbound Customer Service Advisor, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Pay and perks

Compensation: ₹17,000 – ₹19,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound
• Female Only
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone polite and calm under pressure

Job details

• Job location: Hi Tech City, Hyderabad, Telangana
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 25
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Career Craft Hr Solutions.