Inbound Customer Service Advisor

Career Craft Hr Solutions wants to bring on an Inbound Customer Service Advisor for its Ranigunj, Hyderabad team. There are 20 open positions. Freshers can apply. You can earn up to ₹17,000/month.

In the employer’s words

Handle Inbound Calls From Customers In A Professional Mannerresolve Customer Queries And Complaints Effectivelyprovide Accurate Information About Products/Servicesmaintain Proper Records Of Customer Interactionsfollow Company Guidelines And Quality Standardsensure High Levels Of Customer Satisfaction. Type : Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• A polite, patient attitude

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

What you get

Compensation: ₹15,000 – ₹17,000 per month.

Job at a glance

• Location: Ranigunj, Hyderabad, Telangana
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Career Craft Hr Solutions.