Telecaller

A new Telecaller role is open at Career Heights, Ashok Nagar, Udaipur. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job details

• Job location: Ashok Nagar, Udaipur, Rajasthan
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Career Heights.