Voice Process Associate

A new Voice Process Associate role is open at Career Hollic, Raja Park, Jaipur. Freshers can apply. You can earn up to ₹20,000/month. There are 15 open positions.

In the employer’s words

* Identify And Generate Leads Through Online Research, Social Media, And Other Business Development Tools.* Engage With International Clients (Primarily Students) Via Email, Chat, Or Calls To Understand Their Assignment Needs.* Present Service Offerings, Negotiate Pricing, And Convert Leads Into Successful Sales. Type : International, Inbound | Languages : English

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound and International
• Female Only
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• A customer-first, patient attitude

Position details

• Location: Raja Park, Jaipur, Rajasthan
• Vacancies: 15
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Career Hollic reviews applications regularly.