General Manager

Career Lease Staffing Solutions is hiring a General Manager in Hoskote Malur Road, Bengaluru. Salary is up to ₹35,000/month. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Hindi and English, CRM tools and Active listening
• Good English
• More Than 2 Years Experience Compulsory.
• You are customer-first and patient

Position details

• Job location: Hoskote Malur Road, Bengaluru, Karnataka
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Career Lease Staffing Solutions.