General Manager

Career Lease Staffing Solutions has an opening for a General Manager based in Indira Nagar, Bengaluru. 5 candidates will be hired for this role. You can earn up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Typing speed, Verbal communication, Complaint handling, CRM tools
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Quick facts

• Work location: Indira Nagar, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 5

Click Apply to send your profile to Career Lease Staffing Solutions. It takes less than a minute.