General Manager

Career Lease Staffing Solutions has an opening for a General Manager based in Ulsoor, Bengaluru. 2 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : Kannada, Hindi, English

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Kannada and Marketing
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Kannada, Hindi, English
• A calm under pressure, customer-first attitude

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Ulsoor, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 2
• Employment type: Full time
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Career Lease Staffing Solutions. It takes less than a minute.