Collection Executive

Career Matrix Staffing Solution has an opening for a Collection Executive based in Sakinaka, Mumbai. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Sakinaka, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Career Matrix Staffing Solution.