Tele Caller

Career Orion is hiring a Tele Caller in Tambaram, Chennai. The team is filling 8 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Active listening, Typing speed, Hindi and English and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Salary

The salary for this role is ₹15,000 per month.

Quick facts

• Location: Tambaram, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 8
• Job type: Full time

Ready to start? Upload your resume and apply to Career Orion today.