Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Career Point, Kankarbagh Road, Patna. You can earn up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

Outbound/Inbound Calls, Lead Generation, Crm Updates, Target Achievement), Required Skills (Communication, Persuasion, Active Listening, Crm Familiarity), And Qualifications (High School Diploma, Relevant Experience Ok. Languages : English, Hindi

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are polite and calm under pressure

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹8,000 – ₹15,000 per month.

Job at a glance

• Job location: Kankarbagh Road, Patna, Bihar
• Openings: 2
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Timings: 10:00 am - 6:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Point.