Telecaller

Start your next role as a Telecaller with Career Point in Madhapur, Hyderabad. There are 10 open positions. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

To Counsel The Parents To Convert Them Into Admissions,Educational Receiing ,To Make Phone Calls And Recueve Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Languages : English, Hindi, Telugu

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹12,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marketing, Telugu
• Female Only
• Good English
• Freshers can apply
• Marketing
• Languages: English, Hindi, Telugu
• Someone patient and polite

Position details

• Job location: Madhapur, Hyderabad, Telangana
• Employment type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Career Point reviews applications regularly.