Customer Care Associate

Careergenix Consultancy Llp has an opening for a Customer Care Associate based in Mihan, Nagpur. The pay goes up to ₹17,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.6 Days Working. 1 Day Weekly Off. Languages - English . 9303035415 Ranu Hr. Languages : English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are calm under pressure and patient

Salary and benefits

Compensation: ₹13,000 – ₹17,000 per month.

Job at a glance

• Location: Mihan, Nagpur, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Careergenix Consultancy Llp.